Reservation Policies
Room Rates:
Room rates are quoted in U.S. Dollars (USD) per room, for four persons for these room categories:
1 Bedroom Garden View
1 Bedroom Royal Garden
1 Bedroom Partial Ocean View
1 Bedroom Ocean View
1 Bedroom Oceanfront
Room rates are quoted for six persons for these room categories:
2 Bedroom Garden View
2 Bedroom Royal Garden
2 Bedroom Partial Ocean View
2 Bedroom Ocean View
Room rates do not include room service, restaurant meals, telephone calls, other guest services and incidentals, parking, taxes, or gratuities.
Additional Persons:
No additional person charge.
Additional charges apply for rollaway bed at 15 USD per night; for crib at 5 USD per night or 25 USD per week.
Room Capacity:
Maximum room capacities are as follows:
1 Bedroom Garden View -- 4 persons
1 Bedroom Royal Garden -- 4 persons
1 Bedroom Partial Ocean View -- 4 persons
1 Bedroom Ocean View -- 4 persons
1 Bedroom Oceanfront -- 4 persons
2 Bedroom Garden View -- 6 persons
2 Bedroom Royal Garden -- 6 persons
2 Bedroom Partial Ocean View -- 6 persons
2 Bedroom Ocean View -- 6 persons
Minimum Night Stay:
Two-night minimum stay required year round.
Three-night minimum stay required December 22 - January 4.
Taxes:
Room rates do not include 4.166% Hawaii State General Excise Tax and 9.25% Hawaii Transient Accommodations Tax. Taxes will be added to total charges at check-out. Tax rates are subject to change without notice and any increases will be passed on to the guest.
Deposit Policy:
A reservation is guaranteed with a valid credit card or cash deposit of the first night room rate plus tax received within 10 days of booking. A credit card is not charged until check-out. Major credit cards are accepted.
Cancellation Policy:
A reservation must be cancelled 3 days or more prior to arrival to avoid a cancellation charge of the first night room rate plus tax. Change and cancel policies for specials and promotional offers may vary. Please refer to the specific offer for details.
Holiday Deposit and Cancellation Policy:
Applies to dates of stay December 22 - January 4. A reservation is guaranteed with a valid credit card or cash deposit of 2 nights room rate plus tax received within 10 days of booking. A reservation must be cancelled 30 days or more prior to arrival for full refund of deposit.
Check-in/Check-out:
Check-in 3 pm
Check-out 12 noon
Late check-out is subject to charge.
Reservation policies are subject to change without notice.
GDS Chain Code: OR
SABRE: 27320
Apollo/Galileo: 68453
Worldspan: KPR
Amadeus: LIHKPR